FAQ

The majority of our remote controls come with a programming handbook. If you have any questions, feel free to call our Customer Care Center at 0400 123 456 or check the appropriate product.

Yes. There are several methods to use your phone to unlock an electronic gate. Using telephone entry systems, IP intercoms, or gate access control systems, you may unlock a gate from your phone. You’ll need to install a mobile phone gate opener at the gated entry for each of the three techniques. Also, users might need to download a mobile app to their smartphones.

We can install your automated gate opener in three to five hours to finish the process. Contact the EXEN automatic gate openers staff now. We can assist you in selecting the ideal automated gate for your premises. Your new system can also be configured by our knowledgeable specialists. 

The warranty varies according to the product that was purchased. This warranty may be for 2, 3, 5, or 7 years. The appropriate product section contains this information.

To guarantee the safety and security of their homes and loved ones, we urge Australians with garage doors to install reliable, secure, and high-quality garage door openers and to use only authentic accessories.

For Australians who have smart home technology connected to their garage door openers and accessories, we advise setting up a secure Wi-Fi network, using different passwords for each smart home device, and registering your device with the manufacturer to ensure you receive the most recent security updates.